Terms of Service

This privacy policy describes how Easybag ("We," "Our," "With Us") proceeds, collects, uses, and shares your personal information when using our website. Please read the information below carefully to understand our practices in handling your personal information and how we treat it.

  1. PURPOSE OF PROCESSING

WHAT IS PERSONAL DATA?

We collect your information in various ways, including personal data. Personal data, according to the General Data Protection Regulation, is any information that belongs to you and that, combined with more data or not, identifies you as an individual. Easybag will collect, for the purpose of identifying you, your name, zip code, email, phone, date of birth, among others, with the primary objective of providing you with the best and most personalized service possible.

WHY DOES EASYBAG NEED THIS PERSONAL INFORMATION?

The main purpose of collecting your data is to provide you with full access to the site. By registering with Easybag, you will be asked to consent to provide this information and access our services, such as purchasing our products and viewing content. This consent provides us with the legal basis we require under applicable law to process your data. You have the right to withdraw such consent at any time. If you do not agree with the use of your personal data in accordance with this Policy, please do not use our website. We will only process your personal data in accordance with applicable data protection and privacy laws.

  1. COLLECTION OF YOUR PERSONAL DATA

By accepting our personal data collection, you will provide Easybag with access to:

a) Name, address, email, phone number, username, password, and demographic information when registering on the website and other Easybag platforms;

b) Personal data that may be contained in any comment or other publication on our website and other Easybag platforms;

c) Personal data provided in promotions on our website and other Easybag platforms;

d) Personal data provided when reporting a problem on our website and other Easybag platforms, or when you need customer support;

e) Personal data provided when making purchases on our website;

f) Personal data provided when contacting us by phone, email, or otherwise.

g) Information that we automatically collect and record about you and your computer or mobile device when you access our website and other Easybag platforms. For example, when you visit our website or other Easybag platforms, we record the name and version of your computer or mobile device, the manufacturer and model, browser type, browser language, screen resolution, the website visited before entering our website, pages viewed and how long you were on a page, access times and information about your use and actions on our website. The information collected about you is done through the use of cookies.

  1. COOKIES

WHAT ARE COOKIES?

One of the ways of collecting your information, as described in point 2. letter g., is through the use of "cookies." Cookies are small data files stored on your computer's or mobile device's hard drive in your browser. We may use cookies that expire after closing the browser, as well as cookies without an expiration date, meaning they remain on your computer or mobile device until you delete them. The main function of using cookies is to provide you with a more personal and interactive experience on our website. Here at Easybag we use two types of cookies: cookies that we insert on your computer or mobile device, which we use to recognize when you return to visit our website; and third-party cookies that are from services provided by third parties on our website and that may be used to recognize when your computer or mobile device visits our and other websites.

3.1. COOKIES WE USE

Types of cookies

Essential cookies

These cookies are necessary to provide the services available on our website so that you can use some of its features. For example, they may allow you to log in to the members area or load the content of our website quickly. Without these cookies, many of the services available on our website may not function correctly, so we only use these cookies to provide you with the best service.

Functionality cookies

This cookie allows remembering the choices you have already made on our website, such as language, login details, as well as other personalized choices. The purpose of these cookies is to remember all the choices you have made to create a more personalized experience, without having to re-enter your data on our website.

Analytics and performance cookies

These cookies are used to collect information about our website's traffic and how consumers use and navigate the website. The collected information does not particularly identify any user; it only includes the number of visitors on our website, the websites that refer to our website, the pages users visit, possible websites they visited before, and other similar information. We use this information to improve and monitor our website's activity. Google Analytics is used for this purpose.

Google Analytics uses its own cookies. It is only used to improve how our website works. You can find more information about Google Analytics cookies here:

https://developers.google.com/analytics/resources/concepts/gaConceptsCookies.

Learn more about how Google protects your data here: http://www.google.com/analytics/learn/privacy.html. You can prevent the use of this Google Analytics cookie in your browser by installing an extension on Google Chrome; you can download this extension here: http://tools.google.com/dlpage/gaoptout?hl=en-GB

Advertising cookies

These cookies analyze how you browse so we can show you ads that are likely to be of interest to you. These cookies use information from your browsing history that, with your permission, shows you relevant third-party ads, based on your interests. You can disable cookies that save your browsing history by visiting the website http://www.youronlinechoices.com/uk/your-ad-choices. If you choose to delete this type of cookie, you will still see ads, but they will not be relevant to your interests.

Social media cookies

These cookies are used when you share information on social media or in some way access our content through social media such as Instagram, Facebook, Twitter, or Google+.

3.2. DISABLING COOKIES

You can delete or reject cookies through your browser settings. To do this, we recommend that you follow your browser's instructions; generally, this information can be found in your browser's "help" or "tools" settings. Most browsers automatically accept cookies until you change the settings.

If you do not accept our cookies, your experience on our website will not be as enjoyable. For example, we may not recognize your computer or mobile device and you may need to log in every time you enter our website.

  1. ADVERTISING

We may use third parties to display ads when you visit our website or other Easybag platforms. These companies may collect information such as browser type, time and day, the type of ad you clicked on this and other websites, to show you the most relevant ads. These companies generally use their system to collect this data, which is subject to their privacy policies.

  1. USE OF YOUR PERSONAL DATA

We may use your personal data in the following ways:

a) To maintain and improve our website and other Easybag platforms, products, and services;

b) To manage your account, including communications we have about your account, if you have an account on our website;

c) To operate and administer our website and other Easybag platforms, as well as other promotions you may participate in;

d) To respond to your comments and questions, and provide customer support;

e) To send information, including technical information, updates, security alerts, and support, with your consent.

Important to remember:

Easybag performs email marketing about promotions and other news, including information about our products or other relevant content. You can stop receiving this information at any time; in all our emails there is always an option to unsubscribe. Even if you leave our list, we may send non-marketing emails, such as emails about any account you have with us (if you have one) or transactions you have made on our website when we deem it necessary and appropriate: (a) to comply with the law, (b) to comply with legal requests and processes, including requests from public and governmental authorities; (c) to comply with our Policy; and (d) to protect the rights, privacy, security, yours and others', to analyze and study services, as described below in "Sharing your personal data."

  1. SHARING YOUR PERSONAL DATA

We may share your personal data in the following ways:

With third parties designated by you, with third parties to whom you have given your consent, with third parties who perform some services, such as data analysis, payment processing, customer support, email marketing, and other similar services.

  1. THIRD-PARTY WEBSITES

Our website or other Easybag platforms may contain third-party links. Easybag's privacy policy does not cover the privacy policies of third parties. These third-party platforms have their own privacy policies, and we do not accept any responsibility for them, their functions, or privacy policies. Please read the privacy policies of these third-party platforms before submitting any information.

  1. USER-GENERATED CONTENT

You can share your personal data with us when you submit and generate content on our website or other Easybag platforms. Please remember that any information posted on our website or other Easybag platforms becomes public knowledge, accessible to all our users and visitors. We emphasize the need to be very careful when deciding to make your personal data or any other information public on any of our platforms, as, once published, it will not be private or confidential. If you give us any reviews or comments, we may make that data public on one of our media platforms.

  1. INTERNATIONAL DATA TRANSFER

Your information, including the personal data we collect, may be transferred by us, in order to expand Easybag, outside the country, where data protection and privacy regulations may not have the same level of protection as here in Brazil. By accepting this privacy policy, you agree to transfer, store, and process your data. We will take all necessary measures to ensure that your data is treated in the most secure manner and always in accordance with our policies.

  1. SECURITY

We always seek to take all technical and administrative measures to protect all your data in the safest way possible. Unfortunately, no system is 100% secure or can fully guarantee the security of your data. If you believe your data is no longer secure with us, for example, if access to your account has been compromised, please contact Easybag immediately and notify us of your issue.

  1. RETENTION

We will only retain your personal information for 30 days unless a longer period is necessary or permitted by law. Or, we will only retain your personal information as long as necessary and permitted by you for you to use Easybag's media platforms until you close your account or terminate your subscription, unless a longer period is necessary or permitted by law.

  1. OUR POLICY WITH CHILDREN

Easybag's media platforms cannot be used, without parental supervision/authorization, by individuals under 18 years of age. If parents or the legal guardian find that their child has provided personal data on our website without their consent, they should contact us immediately. We will delete such data as soon as possible.

  1. YOUR RIGHTS

Unsubscribe. You can contact us at any time to unsubscribe from our list; no longer receive marketing email communications; stop our collection of your sensitive personal data or any new processing of personal data that we may perform.

Access. You can access the information we hold about you at any time by contacting us.

Change. You can also contact us to update or correct any personal information we hold about you.

Move. Your personal information can be transferred. You have the flexibility to move your data to another service if you wish.

Delete. In some situations, for example, when the information we hold about you is no longer relevant or is incorrect, you can request that we delete it.

If you wish to exercise any of these rights, please contact us. When performing any of the procedures described above, please clarify in your request (I) what information you want; and (II) which of the above rights you wish to use. For your protection, we can only fulfill your requests if they are made with the same email associated with your data, as we will verify identity before making any changes. Remember that we will eventually have to retain certain information for record-keeping purposes.

  1. COMPLAINTS

We are committed to resolving any complaints about how we collect your personal data. If you have any complaints you wish to make about our privacy policy or our practices related to your personal data, please contact us by email (contato@easybag.com.br) or by phone.

We will address your request within 30 (thirty) days after confirming receipt of the request by Easybag. We hope to resolve any situation that brings you to us; in any case, if we determine that your complaint is not valid, you have the right to contact the local data protection authority."

15. Additional Data

Company name: Atrio Lachi Limited

Company Registration Number: 2432266

Company Address: FLAT/RM 1019B 10/F Liven House 61-63 King Yip Street Kwun Tong